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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alexis Gilbert

April 23, 2026

5  out of  5
rating by Alexis Gilbert
"THE BEST OF THE BEST! Saved me lots of $!"
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Jeremy Wright

April 23, 2026

5  out of  5
rating by Jeremy Wright
"Summer Cope went the extra mile helping get out property insurance quote."
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Taylor Fettig

April 22, 2026

5  out of  5
rating by Taylor Fettig
"Matt was a pleasure to work with. He is very personable and knowledgeable. He quoted us several different ways and guided us on the best way to protect our watercraft and us. Thank you, Matt!"
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Jeremy Wright

April 11, 2026

5  out of  5
rating by Jeremy Wright
"Without a doubt the"
We responded:
"Jeremy, thank you for your positive review! We appreciate your support. - Jeanie"
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Amanda Wright

April 6, 2026

5  out of  5
rating by Amanda Wright
"Very professional, knowledgable, and friendly!"
We responded:
"Amanda, Thank you for your feedback! We’re glad to hear you had a positive experience and appreciate you taking a moment to share. - Jeanie"
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Rushteen

April 6, 2026

5  out of  5
rating by Rushteen
"Very friendly, fast and courteous service. Summer treated me well. Thank you. Motorcycle and car.!!"
We responded:
"Thank you for sharing your experience! We’re glad Summer was helpful and that everything was handled in a friendly and timely way. We appreciate you taking the time to leave a review! - Jeanie"
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John Frankonson

April 6, 2026

5  out of  5
rating by John Frankonson
"Summer was very helpful and saved me money"
We responded:
"John, Thank you for sharing your experience! We’re glad Summer was helpful and made the process a positive one for you. We appreciate you taking the time to leave a review! - Jeanie"
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Becca

April 6, 2026

5  out of  5
rating by Becca
"Great rates! I pay half of what I was paying with my previous company."
We responded:
"Becca, Thank you for your feedback! We’re glad to hear you had a positive experience getting started and appreciate you taking a moment to share. - Jeanie"
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Lora Burchett

April 6, 2026

5  out of  5
rating by Lora Burchett
"Great service and friendly staff"
We responded:
"Thank you so much for the five star review, Lora! My team and I really appreciate it. - Jeanie"
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Lori Rodeffer

April 1, 2026

5  out of  5
rating by Lori Rodeffer
"Yall saved me so much money n so helpfulwhen I switched to state farm. Thank u so much. Im so glad I switched"
We responded:
"Lori, Thank you for sharing your experience! We’re glad the team was helpful and that your switch felt like a positive step. We appreciate your kind words and you taking the time to leave a review! - Jeanie"
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Jennifer Mason

March 31, 2026

5  out of  5
rating by Jennifer Mason
"The Albany KY location is 💯 top notch!"
We responded:
"Jennifer, thank you so much for the five star review! We appreciate your support. - Jeanie"
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Brittany Simpson

March 26, 2026

5  out of  5
rating by Brittany Simpson
"I love State Farm, they have everything you need and so much cheaper prices than anywhere else, I’m glad to be insured with them, you should be next"
We responded:
"Thank you for the great review! We’re so glad to hear you’re happy with your coverage. We appreciate your support and are always here if you need us, Brittany. - Jeanie"
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Ervin

March 25, 2026

5  out of  5
rating by Ervin
"Summer did a great job with our rates will recommend this agent"
We responded:
"Ervin, thank you so much for your kind words! Our team appreciates your and recommendation. If you need anything at all, we're here to help! - Jeanie"
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harry singh

March 16, 2026

5  out of  5
rating by harry singh
"Summer has been a great help, explained me everything professionally and saved me a lot of money I feel stress free. Thanks again"
We responded:
"Thank you so much for the kind review, Harry! - Jeanie"
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Ellona Shelton

March 11, 2026

5  out of  5
rating by Ellona Shelton
"This office was amazing! I called Jeanie Bandy's State Farm office in Albany, KY, wanting to switch my existing insurance from TN, to KY. I spoke to Matt, and he quickly gave me a quote. I am thrilled he could save me money on my automobile insurance, and I am even happier to have met some of the finest folks around. I stopped by after work to do the paperwork. Matt had everything ready for me. He was not only quick, but was also very knowledgeable, and friendly. I left feeling like I was part of the family. Thank you all for making this part of my move a piece of cake!"
We responded:
"Thank you for the wonderful review! We’re so glad Matt was able to make your transition from TN to KY smooth and help you save on your auto insurance. We truly appreciate your kind words, Ellona! - Jeanie"
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Jennifer Martinez

March 5, 2026

5  out of  5
rating by Jennifer Martinez
"They was very nice and explained everything to me"
We responded:
"Jennifer, thank you so much for your kind words! We're so happy to hear your experience was a positive one. We appreciate you! - Jeanie"
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William Huneycutt

February 24, 2026

5  out of  5
rating by William Huneycutt
"1st off, Matt was the bomb, explained things thoroughly, glad to be back with state farm. They saved me over $100 monthly. Thanks to Jeanie bandy and her state farm team. William huneycutt london ky"
We responded:
"William, thank you for sharing this awesome feedback about Matt's service! My team and I are always here to help. If you need anything at all, please don't hesitate to call! - Jeanie"
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Kalisha Johnson

February 2, 2026

5  out of  5
rating by Kalisha Johnson
"Matt was super helpful and so easy to work with."
We responded:
"Kalisha, thank you so much for taking the time to share this with us! We are so happy to hear that Matt was easy to work with and helpful. Your experience with him is exactly what we strive for! We appreciate you! - Jeanie"
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Timothy Runyon

January 9, 2026

5  out of  5
rating by Timothy Runyon
"Great people. Great service. Great prices"
We responded:
"Timothy, thank you so much for your kind review! My team and I will always go above and beyond to exceed your customer service expectations. We appreciate you! - Jeanie"
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Julane Murphy

December 23, 2025

5  out of  5
rating by Julane Murphy
"Very nice and made you feel important"
We responded:
"Julane, thank you so much for your kind words. My team and I are always here to help! We appreciate you. - Jeanie"
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Jeremy Wright

December 19, 2025

5  out of  5
rating by Jeremy Wright
"Friendly, Fast, Efficient Service. Best of all they could save you some money! Summer worked hard to find the best deal! Give her a call!"
We responded:
"Jeremy, I’m happy to hear Summer took such great care of you and we could provide you with a positive insurance experience. We appreciate your kind words and your support! Thank you so much. - Jeanie"
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Devona Wright

December 17, 2025

5  out of  5
rating by Devona Wright
"Great customer service and great prices. Summer was awesome!"
We responded:
"Devona, it is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Jeanie"
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Gentlemen's Row Barbershop

December 17, 2025

5  out of  5
rating by Gentlemen's Row Barbershop
"Very professional, Super Easy!!!!! Was able to do everything over the phone and answered any questions I had!"
We responded:
"Hello, thank you so much for sharing this with us! We are so happy to hear that you experience with our State Farm Agency was such a positive one. If you need anything else at all, please don't hesitate to reach out! - Jeanie"
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Brian Martin

December 5, 2025

5  out of  5
rating by Brian Martin
"The best place around for insurance with very nice an helpful agents"
We responded:
"Brian, thank you for the five stars! - Jeanie"
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Mike Sutherland

December 5, 2025

5  out of  5
rating by Mike Sutherland
"Matt is a true please to work with. Not pressured into anything and very clear on what you are getting. 10 out of 10 recommended"
We responded:
"Mike, thank you so much for taking the time to share this and your 10/10! Your experience with Matt is exactly what we strive for. We appreciate your support! - Jeanie"