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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mike Bosela

Mike Bosela

November 23, 2024

5  out of  5
rating by Mike Bosela
"Matt was super helpful and stayed late on a Friday to make sure my new auto policy was setup before the weekend. My first impressions are very positive."
We responded:
"Mike, thank you for the kind words! We’re so glad Matt could assist with your new auto policy so quickly and efficiently. We look forward to serving you for many years to come! - Jeanie "
Profile photo of Andrea Duvall

Andrea Duvall

November 19, 2024

5  out of  5
rating by Andrea Duvall
"Was getting overpriced at my previous auto insurance. Matt was able to help me get my rate cut in half with this new insurance! He helped me get extra discounts that I was eligible for; and we got it all done in 1 day!!! Awesome people and company!!"
We responded:
"Andrea, thank you so much for the thoughtful review! We’re thrilled to hear that Matt was able to help you save money while providing top-notch customer service. It’s an honor to be there for you, and we truly appreciate your recommendation. If you ever need anything else, don’t hesitate to reach out. We’re here for you! - Jeanie "
Profile photo of Patsy Osgatharp

Patsy Osgatharp

November 7, 2024

5  out of  5
rating by Patsy Osgatharp
"Jeanie was a very good agent. Took time to answer our questions and was very knowledgeable."
We responded:
"Patsy, I’m so happy that our team has provided you with an enjoyable insurance experience. My team and I are grateful for your business! Call us anytime. - Jeanie "
Profile photo of Allen Graham

Allen Graham

November 5, 2024

5  out of  5
rating by Allen Graham
"Jeanie and her staff are always top notch when it comes to the customer service...Today I went by and spoke with Emily who helped me with getting what I needed for a claim and I was in and out in no time....Thanks So Much....Allen"
We responded:
"Thank you for your kind words, Allen! We’re delighted to hear that our team was able to assist you and that you had a positive experience. We appreciate your feedback and look forward to helping you again in the future! - Jeanie "
Profile photo of Kimberly Cress

Kimberly Cress

November 2, 2024

5  out of  5
rating by Kimberly Cress
"State Farm employees were excellent to work with. They let me do everything through email and text and I am sure I drove them crazy but they answered all my questions very quickly. I am excited for this new journey."
We responded:
"Thank you for your feedback, Kimberly! We’re so pleased to hear that you feel supported by our team. Your trust means everything to us, and we’re here whenever you need assistance! - Jeanie "
Profile photo of Karen Bradley

Karen Bradley

November 1, 2024

5  out of  5
rating by Karen Bradley
"Very knowledgeable, courteous, proficient and professional. An asset to State Farm"
We responded:
"Thank you so much for your wonderful feedback, Karen! My team and I will always be here to assist you. Our wish is that we always provide you with an excellent customer service experience. - Jeanie "
Profile photo of Kimberly Kermet

Kimberly Kermet

October 11, 2024

5  out of  5
rating by Kimberly Kermet
"Very helpful office and Jeanie is an amazing agent! Definitely recommend them!!"
We responded:
"Thank you so much for the kind words, Kimberly! My team and I are always here to help. We appreciate you and the recommendation! - Jeanie "
Profile photo of Steve Leffin

Steve Leffin

October 10, 2024

5  out of  5
rating by Steve Leffin
"Just called the office today to add an ATV to To my coverage – all I can say is perfect service. They got together a quote, called me back up,Got all locked in a very short period of time for a very fair price. I’m extremely pleased.."
We responded:
"Steve, our goal will always be to leave you with a satisfying experience! Thank you for taking the time to share this! - Jeanie"
Profile photo of Mary Ashley Booher

Mary Ashley Booher

September 27, 2024

5  out of  5
rating by Mary Ashley Booher
"They are very friendly. I truly believe it's not just business with them, they really care about the customer."
We responded:
"Mary, our wish is that we always provide you with an excellent customer service experience. We could not be more happy to see such kind feedback! Thank you. - Jeanie "
Profile photo of Noah gregory

Noah gregory

September 23, 2024

5  out of  5
rating by Noah gregory
"The claim I filled for water damage was a fast and easy process. They were great to work with and great about explain the process!"
We responded:
"Noah, giving clarity to our customers is very important to my team and I. I know my that my team and I will always work hard for your business. - Jeanie"
Profile photo of gayla hensley

gayla hensley

September 5, 2024

5  out of  5
rating by gayla hensley
"Very friendly. Easy to talk to. Great service."
We responded:
"Gayla, thank you for the kind words! My team and I are always here to help. - Jeanie"
Profile photo of Jeffery McDowell

Jeffery McDowell

July 26, 2024

5  out of  5
rating by Jeffery McDowell
"Very easy to deal with to get coverage on houseboat. Couple calls and i was all set. Highly recommend!"
We responded:
"Thank you for your kind words, Jeffery! We’re so glad to hear you’ve had a great experience with us. We truly value our customers, and it’s rewarding to know that our efforts are appreciated. Thank you for your support! - Jeanie "
Profile photo of Donavon Burchett

Donavon Burchett

July 12, 2024

5  out of  5
rating by Donavon Burchett
"Very friendly staff and affordable rates. Always a positive and convenient experience, I will happily do business with them for the foreseeable future."
We responded:
"Donavon, thank you for taking the time to share such kind feedback with my team and I. We appreciate you and your time! - Jeanie"
Profile photo of sierah formanek

sierah formanek

June 28, 2024

5  out of  5
rating by sierah formanek
"Jeanie worked hard to get our coverage right where it needs to be while giving us quite a bit of savings. Can’t say enough great things about her and her staff!!"
We responded:
"Sierah, my team and I could not be more happy to assist you in your time of need. Thank you for giving us the opportunity to serve you! - Jeanie"
Profile photo of M Sutherland

M Sutherland

June 26, 2024

5  out of  5
rating by M Sutherland
"Matt Kohler was very engaged in my needs for coverage. Matt made this experience effortless and was very informative. His professionalism is one that we need to see more of these days. Thank you for the great experience!!!"
We responded:
"M, a top notch experience is deserved by all of our customers. I’m beyond happy to see this positive feedback. - Jeanie"
Profile photo of Dalton Horine

Dalton Horine

June 26, 2024

5  out of  5
rating by Dalton Horine
"Great team to work with!! Found me affordable coverage."
We responded:
"Dalton, your trust in my team and I will always be important to us! Thank you for giving us the opportunity to serve you each day. - Jeanie"
Profile photo of Beverly Jones

Beverly Jones

June 26, 2024

5  out of  5
rating by Beverly Jones
"The team at state farm was amazing. I was able to save a ton of money on homeowners insurance and auto insurance as well. They answered every question I had. I would never go anywhere other than state farm."
We responded:
"Beverly, we will always want to demonstrate an unwavering commitment to our customers needs. Thank you for your business and the trust you put into our State Farm team each day. - Jeanie"
Profile photo of Brianna Bowlin

Brianna Bowlin

June 12, 2024

5  out of  5
rating by Brianna Bowlin
"Jeanie is amazing! So easy to work with!"
We responded:
"Thank you for your kind words Brianna! We are honored to have you a part of our agency family. - Jeanie"
Profile photo of Cody Elmore

Cody Elmore

June 11, 2024

5  out of  5
rating by Cody Elmore
"Jeanie is great to work with. No pressure, she let me have time to make the best decision on which coverage worked for me. Honest and straightforward, and that was very nice to have. Would recommend contacting her for all your insurance needs"
We responded:
"Cody, thank you for taking a moment to share your positive experience with us. Your feedback is not only important to us but also very much appreciated. Thank you so much for recommending us. We appreciate your support! - Jeanie"
Profile photo of Dylan Dallenbach

Dylan Dallenbach

June 11, 2024

5  out of  5
rating by Dylan Dallenbach
"Jeanie Bandy has helped me in obtaining car insurance. The process with her was very smooth, easy, and very quick. She is very nice and extremely helpful. I recommend Jeanie 100%."
We responded:
"Dylan, I am so happy to hear we were able to provide you with a positive experience and set you up with the insurance coverage that works the best for you! Thank you so much for your review and your recommendation, we appreciate it! - Jeanie"
Profile photo of Emily Comer

Emily Comer

June 11, 2024

5  out of  5
rating by Emily Comer
"Couldn’t ask for better service & saved me lots of money in my premiums! 10/10"
We responded:
"our goal will always be to leave you with a satisfying experience! Thank you for taking the time to share this great review Emily! We appreciate you! -Jeanie "
Profile photo of Connie Phillips

Connie Phillips

May 20, 2024

5  out of  5
rating by Connie Phillips
"Great team!!"
We responded:
"Thank you so much for the great feedback, Connie! - Jeanie"
Profile photo of Ashley Poore

Ashley Poore

May 20, 2024

5  out of  5
rating by Ashley Poore
"Highly recommend Jeanie and her team. Matt was wonderful to work with. Thank you State Farm!"
We responded:
"Thank you so much for this great review and recommendation, Ashley! We are always here to help in any way that we can! We appreciate you trusting us with your insurance needs! - Jeanie"
Profile photo of Jay Craig

Jay Craig

May 9, 2024

5  out of  5
rating by Jay Craig
"Jeanie and her team is top notch, great customer service, great rates, great people, friendly, cares about your needs, works hard for you, very responsive, very knowledgeable, willing to go the extra mile for your insurance needs. Highly recommend Jeanie and everybody at State Farm in Albany"
We responded:
"Jay, thank you so much for your kind review and recommendation! Our team takes pride in delivering top-notch support to our customers. Call us anytime. - Jeanie "
Profile photo of Connie G

Connie G

May 3, 2024

5  out of  5
rating by Connie G
"I couldn’t be more pleased with the service Matt provided to me at State Farm this week! Highly knowledgeable, efficient, and best of all he saved me a ton of money!! What I dreaded and thought would be nightmarish turned out to be a breeze. Thank you, Matt and State Farm, for easing my worries! Highly recommend!!!"
We responded:
"Connie, Thank you for taking the time to share such positive feedback with us! - Jeanie"