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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jeanie Bridgeman

Jeanie Bridgeman

March 28, 2025

5  out of  5
rating by Jeanie Bridgeman
"We were purchasing a home and I called our current insurance company and the quote seemed high to me. I called multiple insurance companies and received quotes but State Farm was able to beat all of them with their prices and coverage. In fact the motorcycle insurance was $500 plus and State Farm slashed it in half. They saved us a lot of money on all our vehicles, boat, camper, motorcycle and home. They made the switch to them very easy and very pleasant. I can’t brag enough on the entire staff! Thank you State Farm."
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Paula Groce

March 24, 2025

5  out of  5
rating by Paula Groce
"They were very friendly, they listened to what I was needing for car/renters insurance. He found me the best options for both and it was cheaper than we were paying with better coverage!!!"
We responded:
"Paula, thank you for taking a moment to express your satisfaction with our office! My team and I will always work hard for your business each day! - Jeanie "
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Lisa Leslie

March 12, 2025

5  out of  5
rating by Lisa Leslie
"Matthew Koehler helped my mother save over $900 by switching to State Farm. He was very polite and helpful during the process. The entire experience from my first call to the office to the follow up call was excellent!"
We responded:
"Lisa, thank you for your kind review! I’m happy to hear Matthew took such great care of you and your mom. My team and I will always strive to leave you with a wonderful customer service experience! - Jeanie "
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Lee Adkins

March 7, 2025

5  out of  5
rating by Lee Adkins
"Great customer service. I feel confident they will do what we agreed on. Thanks for a good local business in Clinton county."
We responded:
"Lee, I appreciate your kind feedback! My team and I are proud to serve your insurance needs each day. - Jeanie"
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Mike Morgan

March 4, 2025

5  out of  5
rating by Mike Morgan
"THANKS FOR ALL YOUR HELP, YOUR STAFF IS INCREDIBLY FRIENDLY N HELPING. I HIGHLY RECOMMEND CALL THEM FOR ALL YOUR INSULIN NEEDS"
We responded:
"Mike, my team and I couldn't be more grateful for your kind feedback! We will continue to always be here to support your insurance needs! - Jeanie"
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Michelle Shelton

February 26, 2025

5  out of  5
rating by Michelle Shelton
"I have always been a State farm insurance kinda gal there very quick to get you taken care of in the event you should need them but this office in the city of Albany,KY with Jeanie Bandy and Matthew Koehler is by far the friendliest and kindest service you could ever expect from anyone. Thank you All for the hospitality and friendliest service your over the top!"
We responded:
"Michelle, thank you for taking the time to share such kind feedback with my team and I. We appreciate you and your time! - Jeanie"
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k farm

February 21, 2025

5  out of  5
rating by k farm
"Made the complete process easy and informative!"
We responded:
"Hello, we appreciate you making the switch! I know our team is the perfect fit for you and your insurance needs! Thank you for sharing. - Jeanie"
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Dustin Mccord

February 19, 2025

5  out of  5
rating by Dustin Mccord
"Very friendly helpful service"
We responded:
"Dustin, please know my team and I will always be here to give you to support you need. Thank you for sharing with us. - Jeanie"
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Kyle Watkins

February 14, 2025

5  out of  5
rating by Kyle Watkins
"They help alot, they understood the difficulty that i had and helped me get the best insurance"
We responded:
"Kyle, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you. - Jeanie"
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LeAnn Cole

February 6, 2025

5  out of  5
rating by LeAnn Cole
"Quick friendly service. I appreciate Mechell's help"
We responded:
"Thank you for the kind words, LeAnn! We're so glad to hear that you had a positive experience. Mechell will be thrilled to know her help made a difference. We truly appreciate your feedback and look forward to assisting you again in the future! - Jeanie"
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Vickie Burke

January 30, 2025

5  out of  5
rating by Vickie Burke
"After trying two other insurance agencies who didn’t even return my calls, I called the Jeanie Bandy team at State Farm on the advice of my cousin. My cousin had had amazing customer service thru them, & was singing their praises before she even knew I was changing agencies. I had the pleasure of working with Matt. He took care of my insurance needs quickly & efficiently. He even advised me on how to save $900.00 with no benefit to him. Not once during the process was I sent to voicemail or put on hold. The phone was always answered by a human-quite rare these days. Matt made it such a great of experience! I feel like I didn’t just find a new agent, but gained a friend. I can’t recommend this agency enough."
We responded:
"Vickie, thank you for taking a moment to express your satisfaction with our State Farm Agency! My team and I will always work hard for your business each day! - Jeanie"
Profile photo of Janet Glover

Janet Glover

January 22, 2025

5  out of  5
rating by Janet Glover
"Jeanie Bandy state farm insurance agency was very helpful.She explained everything to me.Just so very helpful and very nice, I appreciate it"
We responded:
"Hi, I appreciate you allowing my team and I to provide you with an exceptional experience. We hope to serve your insurance needs for a lifetime. - Jeanie "
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Abbie Weston

January 16, 2025

5  out of  5
rating by Abbie Weston
"Matt was very helpful in getting my home insurance and was very clear on what my insurance policy covered!"
We responded:
"Abbie, I would like to sincerely thank you for taking a moment from your day to share such great feedback with us. My team and I will always be here for you. - Jeanie"
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Ricky

December 26, 2024

5  out of  5
rating by Ricky
"Supper great rates for all my insurance needs.. thanks Jeannie an matt"
We responded:
"Ricky, thank you for the five stars! - Jeanie"
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tori M.

December 23, 2024

5  out of  5
rating by tori M.
"Matt was absolutely amazing and so helpful!"
We responded:
"Tori, thank you for the wonderful feedback! We're thrilled to hear you had such a positive experience with Matt. We appreciate your support! - Jeanie"
Profile photo of Cindy Bensaid

Cindy Bensaid

December 17, 2024

5  out of  5
rating by Cindy Bensaid
"Matt was very nice, and very helpful! I'm so happy I have him as an agent!"
We responded:
"Cindy, we are so happy to hear that Matt has been wonderful to work with. He is truly the best! We look forward to serving you for many years to come! - Jeanie"
Profile photo of Mike Bosela

Mike Bosela

November 23, 2024

5  out of  5
rating by Mike Bosela
"Matt was super helpful and stayed late on a Friday to make sure my new auto policy was setup before the weekend. My first impressions are very positive."
We responded:
"Mike, thank you for the kind words! We’re so glad Matt could assist with your new auto policy so quickly and efficiently. We look forward to serving you for many years to come! - Jeanie "
Profile photo of Andrea Duvall

Andrea Duvall

November 19, 2024

5  out of  5
rating by Andrea Duvall
"Was getting overpriced at my previous auto insurance. Matt was able to help me get my rate cut in half with this new insurance! He helped me get extra discounts that I was eligible for; and we got it all done in 1 day!!! Awesome people and company!!"
We responded:
"Andrea, thank you so much for the thoughtful review! We’re thrilled to hear that Matt was able to help you save money while providing top-notch customer service. It’s an honor to be there for you, and we truly appreciate your recommendation. If you ever need anything else, don’t hesitate to reach out. We’re here for you! - Jeanie "
Profile photo of Patsy Osgatharp

Patsy Osgatharp

November 7, 2024

5  out of  5
rating by Patsy Osgatharp
"Jeanie was a very good agent. Took time to answer our questions and was very knowledgeable."
We responded:
"Patsy, I’m so happy that our team has provided you with an enjoyable insurance experience. My team and I are grateful for your business! Call us anytime. - Jeanie "
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Allen Graham

November 5, 2024

5  out of  5
rating by Allen Graham
"Jeanie and her staff are always top notch when it comes to the customer service...Today I went by and spoke with Emily who helped me with getting what I needed for a claim and I was in and out in no time....Thanks So Much....Allen"
We responded:
"Thank you for your kind words, Allen! We’re delighted to hear that our team was able to assist you and that you had a positive experience. We appreciate your feedback and look forward to helping you again in the future! - Jeanie "
Profile photo of Kimberly Cress

Kimberly Cress

November 2, 2024

5  out of  5
rating by Kimberly Cress
"State Farm employees were excellent to work with. They let me do everything through email and text and I am sure I drove them crazy but they answered all my questions very quickly. I am excited for this new journey."
We responded:
"Thank you for your feedback, Kimberly! We’re so pleased to hear that you feel supported by our team. Your trust means everything to us, and we’re here whenever you need assistance! - Jeanie "
Profile photo of Karen Bradley

Karen Bradley

November 1, 2024

5  out of  5
rating by Karen Bradley
"Very knowledgeable, courteous, proficient and professional. An asset to State Farm"
We responded:
"Thank you so much for your wonderful feedback, Karen! My team and I will always be here to assist you. Our wish is that we always provide you with an excellent customer service experience. - Jeanie "
Profile photo of Kimberly Kermet

Kimberly Kermet

October 11, 2024

5  out of  5
rating by Kimberly Kermet
"Very helpful office and Jeanie is an amazing agent! Definitely recommend them!!"
We responded:
"Thank you so much for the kind words, Kimberly! My team and I are always here to help. We appreciate you and the recommendation! - Jeanie "
Profile photo of Steve Leffin

Steve Leffin

October 10, 2024

5  out of  5
rating by Steve Leffin
"Just called the office today to add an ATV to To my coverage – all I can say is perfect service. They got together a quote, called me back up,Got all locked in a very short period of time for a very fair price. I’m extremely pleased.."
We responded:
"Steve, our goal will always be to leave you with a satisfying experience! Thank you for taking the time to share this! - Jeanie"
Profile photo of Mary Ashley Booher

Mary Ashley Booher

September 27, 2024

5  out of  5
rating by Mary Ashley Booher
"They are very friendly. I truly believe it's not just business with them, they really care about the customer."
We responded:
"Mary, our wish is that we always provide you with an excellent customer service experience. We could not be more happy to see such kind feedback! Thank you. - Jeanie "